Clerk
What's it like to be a Clerk?
In roles spanning from education sectors to government offices and health care settings, Clerks undertake various responsibilities handed down by office managers and departmental staff. Their duties include the upkeep of company records and handling communications, as well as direct interactions with clients and staff, necessitating strong communication skills.
Tasks and duties
- Sorting, distributing or responding to incoming mail and messages.
- Maintaining and organising company documents for staff to have easy access.
- Compiling and managing financial records and reports.
- Directing calls to appropriate staff members as needed.
- Serving as a liaison to clients and staff, addressing any enquiries.
- Coordinating room bookings and managing appointment schedules.
- Assisting in meeting preparations and recording.
- Organising travel logistics and managing related expenses.
- Monitoring office supply levels and report needs to management.
- Distributing information to staff efficiently.
How to become a Clerk
Clerks typically need a high school diploma for entry-level positions, but having a bachelor's degree may give candidates an advantage. Over a year of professional office experience, familiarity with Microsoft Office, and exceptional communication and customer service skills are essential for this role. Being a Clerk demands attention to detail, proactive task management, teamwork and proficiency with office equipment.
If available, partake in computer and office practice courses during high school to gain a preliminary understanding of clerical work.
Consider enhancing your skill set with additional certifications or courses in office administration or computer literacy, available through vocational and professional education and training or community colleges.
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